Which of the following describes the use of a memo for record (MR)?

• A. External policy document.
• B. Formal external directive.
• C. Personal note.
• D. In-house document used to record information not typically written (e.g., phone calls or meeting results).

Answer: (D)

A memo for record is an in-house written record used to capture information that isn’t normally documented elsewhere. It provides a persistent reference for details from conversations or events, such as a summary of a phone call or the outcomes of a meeting, so the information isn’t lost over time. It’s intended for internal use, not as an external policy document or directive, and it isn’t a personal note. By recording these routine but important details, it supports accountability, continuity, and traceability. When written, keep it concise and factual, noting who was involved, what happened, when and where, and why the information is relevant, so others can understand the context and rely on it later.